Refund Policy

30-Day Money-Back Guarantee

We want you to feel confident ordering from us. If you’re not satisfied with your purchase, you may request a return within 30 days of the date your order is delivered, subject to the conditions below.

Damaged, Defective, or Missing Items

If your order arrives damaged, defective, or with a part missing, please contact us within 30 days of delivery.

Include your order number and clear photos or video showing the issue so our team can review your claim.

Once verified, we’ll make it right with an appropriate replacement or refund. In most cases involving verified damaged or defective products, you will not be required to return the item.

Change-of-Mind Returns

Changed your mind? You may request a return within 30 days of delivery.

To be eligible, the item must be:

  • Unused and in resellable condition

  • Complete with all original parts and accessories

  • Returned in its original product packaging

  • Accompanied by proof of purchase

Please contact us before returning your order. Returns sent without prior authorization or to an address other than the return address provided by our support team may not be accepted.

Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges, if any, are non-refundable.

Once your return is received, we will inspect it to confirm that it meets the return requirements. Approved returns will be refunded for the eligible purchase price.

Refund Processing

Approved refunds are issued to the original payment method. Please allow approximately 5–10 business days after approval for the refund to be processed. Your bank or payment provider may require additional time for the credit to appear.

Return Abuse & Duplicate Claims

To protect our customers and business from fraud, we reserve the right to review return and refund requests for suspected abuse, including duplicate refund requests, materially altered items, or claims inconsistent with order and delivery records.

This does not affect your rights under applicable consumer-protection laws.

How to Request a Return or Refund

Please use our contact form and include your order number and the reason for your request.

For damaged, defective, or incomplete orders, please also attach clear photos or video of the issue.

Our support team typically responds within 1–2 business days. Please wait for return instructions before sending an item back.